Using the Tax Sale Web Site
To register:
Click here. Read the User Agreement, check the box next to "Yes, I agree to these terms and conditions", and click the "Next" button.
Then, enter your account information: email address, password and the name as you wish it to appear on the Tax Sale Certificate for your purchases. Your password must be at least 8 characters, contain at least one uppercase letter, one lower case letter and one number or symbol. Click the "Next" button.
Enter your personal information and click the "Next" button.
Confirm that the account and personal information is correct. If you need to make any corrections to your account or personal information, click the "Previous" button. Otherwise, click the "Finish" button.
To view your tax sale account:
You may view your tax sale account by clicking on "My Account".
To add a bank account:
Once you are registered, you may add a bank account by clicking on "My Account". Then, in the "Account Overview" section, click on " Bank Accounts", and then click the "Add Bank Account" button. Fill in the fields with the new bank account's information, and then click the "Add Account" button.
To edit your account information:
Once you are registered, you may edit your account information by clicking on "My Account". Then, in the "Account Overview" section, click on " Account Information", edit the fields, and then click the "Save Changes" button.
To change your password:
Once you are registered, you may change your password by clicking on "My Account". Then, in the "Account Overview" section, click on " Password", edit the fields, and then click the "Change Password" button.
To view properties:
Go to the Home page.
Tax sale properties are displayed in increments of 10 per page and are marked on the map by colored property markers. Three satellite views of tax sale properties are available: Road, Aerial and Bird's Eye. These three views can be selected by pressing the corresponding word for each, which are superimposed upon the map. All view modes are zoom-able by either pressing the "+" and "-" buttons, which are superimposed on the map, or by using the scroll wheel on your mouse.
To view successive page listings of tax sale properties, click the word "Next" atop the property listings on the Home page. To return to a previous page, click the word "Previous".
Clicking a colored property marker in the page listings section of the Home page will center the map over the selected property.
To view property details:
Go to the Home page to view properties. See: To view properties. Place your cursor above a colored property marker, shown as colored pin located on the map, and a summary of the property's details, property address, legal description, reference number, amount due and owner's name, will appear in a box next to the property marker. For the full property description and details, click the "More Info" button in the box.
Click the blue property address in the property listings section to immediately view the full property description and details page for the selected property. To return to the Home page from the full property description and details page, click "Go Back".
From the full property description and details page, you can also either add the property to your Favorites, See: To add a property to your Favorites, or place a bid, See: To bid on property.
Using criteria to search for properties:
You can search for tax sale properties by specific criteria on the Home page by entering the address, owner or tax bill number and then pressing the "Search" button. You may use advanced search criteria: postal code, district and price range, by pressing the "Advanced" button on the Home page, entering the information, and then pressing the "Search" button.
Using colored pins to search for properties:
You can search for tax sale properties by pressing the colored pins at the bottom of the Home page. Each pin is color coded to return a tax sale properties search result within a specific price range; the colors of the pins and the corresponding price ranges are as follows:
- Green - $100.00 - $499.99
- Blue - $500.00 - $999.99
- Yellow - $1,000.00 - $2,499.99
- Orange - $2,500.00 - $4,999.99
- Red - $5,000.00 +
To add a property to your Favorites:
Once you are registered, you may add a property to your Favorites by clicking on the property, and then click the "Add Favorite" button.
To remove a property from your Favorites:
Once you have marked a property as a Favorite, you may remove the property from your Favorites by clicking on "My Account". Then, in the "Account Overview" section, click on "Favorites", and then click the "X" button in the "Remove" column of the Favorites table corresponding to the property to be removed.
Or you may remove a property to your Favorites by clicking on the property, and then click the "Remove Favorite" button on the property details page.
To bid on property:
Bidding does not begin until the tax sale opens.
Once you are registered and have added at least one bank account to your user account, you may bid on properties.
Go to the Home page to view properties. See: To view properties. From the full property description and details page, See: To view properties details, click the "Place Bid" button. Click the drop down arrow to the right of the bid range selector, and select the desired percent bid, See: Bidding process details, from 100% down to 1%. Check the box confirming you accept the terms and conditions of the User Agreement, and then press the "Place Bid Now" button. Then press "Ok".
Once you have placed a bid, successive bids on the same property can only be for a lower bid amount than that of the original bid amount and, therefore, the bid range selector displays only the remaining available bid amounts for you, for that property.
To view bids:
Once you are registered, you may view your bids by clicking on "My Account". Then, in the "Account Overview" section, click on "Bids". Winning and losing are broken down into two tables on your Bids page.
You may click on either the property reference number or property address listed within the tables to be returned to the full property description and details page to place another bid.
To pay for purchases:
Purchasing does not begin until the tax sale closes. Payment in full is due within 72 hours of the close of the tax sale.
All parties who have bid on any properties will receive an e-mail notification at the conclusion of the tax sale. Click the link in the email notification to begin making payments. Or, you may begin making payments by clicking on "My Account", and in the "Account Overview" section, then click on "Purchases". Deposits (if applicable) will be directly applied to the full amount due.
ACH transfer:
All bank accounts will be listed with an amount field displayed next to them. Enter the desired amount you would like to pay from each account in the amount field, ensuring that the total amount from all accounts equals the total amount due on your account. Once you are done entering in the desired amounts click the "Make Payment" button to complete the payment process.
Using certified funds: Click on "My Account", and in the "Account Overview" section click on "Purchases". Then press the "Print" button. Send your certified funds payment accompanied by your printed invoice to the P.O. Box 58109, New Orleans, Louisiana 70158, or deliver your certified fund payment, in person, accompanied by your printed invoice to the office of the tax collector, located at 1300 Perdido Street, Room 1W39, New Orleans, Louisiana.
Using cash: Click on "My Account", and in the "Account Overview" section click on "Purchases". Then press the "Print" button. Deliver, in person, your cash payment accompanied by your printed invoice to the office of the tax collector, located at 1300 Perdido Street, Room 1W39, New Orleans, Louisiana.
To view purchases:
Once the tax sale closes, you may view your purchases by clicking on "My Account". Then, in the "Account Overview" section, click on " Purchases".
To view your post tax sale account summary:
Once the tax sale closes, you may view your tax sale account summary by clicking on "My Account". Then, in the "Account Overview" section, click on either "Bids" or "Purchases".
On your Bids page, winning and losing bids are broken down into two tables: "Winning Bids" and "Losing Bids". To purchase property for which you were the successful bidder, click the "Go To Purchases" button. See: To pay for purchases. On the "Losing Bids" table, you will see what the winning percentage bid was and what time it was submitted for all property for which you were the unsuccessful bidder.
On your Purchases page, you see all property purchases, deposits (if applicable), payments, and the total amount due. Also, from the Purchases page, you will initiate all financial transactions to pay for your purchases. See: To pay for purchases.
